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Need Assistance?

FAQs

Here is a list of questions that most our customers frequently ask answered
Check if any of your questions may be answered .

  • That depends on your Location for Delivery. In Nairobi, we send a delivery person or a rider to deliver to you personally.
  • If you’re Outside Nairobi, we use Parcels for delivery. Your Courier Company of choice is used to deliver your goods.
  • Our Major Courier Outside Nairobi is G4s
  • You can get your Package in less than an hour after you Order, But this highly depends on where you are located.
    For Parcel deliveries, it takes a maximum of 48 hrs after you Order
  • For home deliveries, If you make your order before 1400Hrs, you get it same-day, else Next Day
  • We Accept Cash on Delivery For Home Deliveries
  • Lipa Na M-Pesa for Parcel Shipping

There’s Three ways:

  1. Search for your desired Product If you’re Shopping Many, you Can Add to Cart and Checkout all at Once. If it is just One, Click On Buy Now. Then Proceed To Checkout to Fill in your Details and Place your Order.
  2. Call us on 0742532271 And we’ll help you place your Order.

An email is sent to you when you Order. Make sure to, Get in contact with us and we’ll handle it.

No, you don’t need an account to place an Order.
However, we sometimes Offer Coupons to Our Loyal Customers and we alert you when new arrivals, restocks and Offers Come in.

Make sure you have your Order ID that we sent you when you ordered.
Or Contact us and we’ll help you track your Order

Currently, we are not Shipping Internationally